Front Desk

Contact Info

  • Hours:
    • weekdays: 7.30 am to 10 pm
    • weekends: 9 am to 10 pm
  • Phone: 617.253.1773
  • Email:
  • Fax: 617.253.3768

General Information

The front desk:

  • provides room check-in and check-out services
  • receives packages
  • provides keys during lock-outs
  • facilitates reservations for the tennis courts.

A bicycle pump, vacuum cleaners, sports equipment, and DVD player and DVD videos are also available for residents’ use.

Please contact the desk captain (Trudy Wilcox) or the house manager (Michael Collins) if you have any further questions about the front desk.

Mail and Packages

Mail is delivered every weekday and placed in the unique mailbox for each apartment. More information here.

Large packages and registered mail (delivered via USPS), and packages from other carriers (FedEx, DHL, etc) are delivered to the front desk. You should get an email notification if you have a package. Be sure to provide a valid email address when you check-in! Identification is required for pick-up. Tang Desk will not hold any packages for any Tang or Westgate resident who has already moved out. The package will be sent back “RETURN TO SENDER” and MIT Housing will not be responsible for any packages that arrive after a resident has moved out.

Fax machine

Residents can send and receive faxes via the fax machine located at the front desk (617-253-3768). A calling card is required for sending any long distance faxes.

Paper for printer

The front desk has a supply for paper specifically for the Tang printers, both of which are located in the laundry room area. Do not use paper that has already been used in the printer unless you like paper jams!

DVD  Collection

The Tang front desk has movies for checkout. There are also a few portable external DVD drives, with a USB interface, which can be borrowed along with the movies.  The movies and DVD drives are issued for a period of 48 hours.