If you are a Tang Hall resident and want to request for any urgent maintenance, please contact HRS Operations (“Unit-12”) at (617) 253-1500 (or 3-1500 from any MIT phone). If necessary, you may contact Unit-12 via phone even during evenings, weekends, and holidays.
For regular service requests, please create a service request in ATLAS instead. See the “Resident Maintenance Requests” section in https://studentlife.mit.edu/contact-housing for more details.